Return & Refund Policy

Effective Date: August 20, 2026

Thank you for shopping with Rang Mahal. We want you to be satisfied with your purchase. Please read the following policy before placing an order.

1. Returns

We accept returns within 7 days of delivery, provided that the item:

• Is unused, unworn, and in its original condition.

• Has all original tags, packaging, and accessories.

• Is not damaged, washed, altered, or otherwise used.

• Is accompanied by proof of purchase or order details.

Items that do not meet these conditions may not be eligible for a return.

2. Non-Returnable Items

Certain items may not be eligible for return, including products that are:

• Used, worn, washed, altered, or damaged by the customer.

• Missing original tags or packaging.

• Purchased on final sale or clearly marked as non-returnable.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide your order details and clear photographs of the item and packaging. After reviewing the issue, we will provide the appropriate resolution, which may include a replacement, exchange, or refund.

4. Refunds

Once we receive and inspect a returned item, we will notify you whether your refund has been approved.

Approved refunds will be processed using the applicable payment method or another mutually agreed method. Processing times may vary depending on the payment provider or financial institution.

Original delivery charges are generally non-refundable, except where the return is due to an error on our part or the item arrived damaged or defective.

5. Return Shipping

For returns due to a change of mind, incorrect size selection, or other customer-related reasons, the customer may be responsible for return shipping costs.

If the return is due to receiving an incorrect, damaged, or defective item, Rang Mahal will determine the appropriate shipping arrangement.

6. Exchanges

If you would like to exchange an eligible item, please contact us within 7 days of delivery. Exchanges are subject to product availability.

7. How to Request a Return

To request a return or refund, contact us at:

Email: rangmehalofficial0@gmail.com

Please include your order number, reason for the return, and relevant photographs where applicable.

Do not send any item back before receiving return instructions from Rang Mahal.

8. Policy Changes

Rang Mahal reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be effective when the updated policy is published.

9. Contact

For questions regarding returns, refunds, or exchanges, please contact:

Rang Mahal
Email: rangmehalofficial0@gmail.com