Shipping Policy

Effective Date: August 20, 2026

Thank you for shopping with Rang Mahal. This Shipping Policy explains how we process and deliver orders within Pakistan.

1. Shipping Locations

Rang Mahal currently ships orders within Pakistan.

2. Order Processing

Orders are normally processed within 1–3 business days after payment or order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or periods of high order volume, processing may take longer. We appreciate your patience in such circumstances.

3. Delivery Time

Estimated delivery time is generally 3–7 business days after the order has been dispatched.

Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control.

Remote or less accessible areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated to you before your order is confirmed.

Any applicable shipping fees are the responsibility of the customer unless Rang Mahal offers free shipping for a particular order or promotion.

5. Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Tracking updates are provided by the applicable delivery service and may take some time to appear.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

Rang Mahal is not responsible for delivery failures or delays caused by incorrect, incomplete, or outdated information provided by the customer.

If you realize that your delivery information is incorrect, please contact us as soon as possible at rangmehalofficial0@gmail.com.

7. Delayed or Lost Orders

While we work with delivery partners to ensure timely delivery, delays may occur due to circumstances outside our control.

If your order appears to be significantly delayed or lost, please contact us so we can assist you in checking its status with the delivery service.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product before disposing of any packaging materials.

Contact us at rangmehalofficial0@gmail.com as soon as possible so we can review the issue and provide an appropriate resolution.

9. Delivery Attempts

If the courier is unable to deliver your order because the customer is unavailable, cannot be contacted, or provides incorrect delivery information, additional delivery attempts or charges may apply depending on the courier's policy.

10. Changes to This Shipping Policy

Rang Mahal may update this Shipping Policy from time to time. Any changes will become effective when the updated policy is published on our store.

11. Contact Us

For questions regarding shipping or delivery, please contact:

Rang Mahal
Email: rangmehalofficial0@gmail.com